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Hurricane Ida

We are committed to helping you recover after Hurricane Ida. As you work through challenges over the following weeks, our team stands by ready to help you navigate these trying times. If you need assistance or have questions, you can reach out to us via our Contact Us form or by calling 504.889.9090.

Stay safe.


September 23, 2021: Our Lockport branch lobby and drive thru are open. Please visit our team at 400 Crescent Ave., Lockport, LA 70347.


Available Branches & Call Center

  • Bogalusa: 205 Arkansas Ave, Bogalusa, LA 70427

  • Mandeville: 238 Lafitte St., Mandeville, LA 70448

  • Metairie: 4401 W. Napoleon Ave., Metairie, LA 70001

  • Mid-City: 3840 Canal St., Ste. 3, New Orleans, LA 70119

  • Picayune: 1620 Goodyear Blvd, Suite C, Picayune, MS 39466

  • St. James Temporary (inside Louisiana Federal CU): 1643 LA Highway 3125, Gramercy, LA 70052

    • 9-5pm Mon, Tue, Thu, & Fri

    • 10-5pm on Wed

  • Slidell: 1512 Gause Blvd, Slidell, LA 70458

  • Westbank: 5163 General DeGaulle, Suite F, New Orleans, LA 70131

  • Call Center504.889.9090


Firemen's Federal Credit Cards

If you have a Firemen's Federal credit card:

  • Your minimum payment will be waived for September.
  • Your new minimum payment due will be $0.
  • Interest will continue to accrue on any unpaid balance.
  • You will have no late fee for the September 28th payment.
  • You may make your payment should you choose to do so.


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