Welcome to Firemen's Federal Credit Union's new website! For any questions, please contact us.

Contact Us

Whether you need help with an account or have a quick question, we’re here when you need us.

Send a secure message

For specific account questions, submit a secure message through online banking.

Log In Now

Call us

Main Number

Mon - Thurs: 8:00am - 4:00pm
Fri: 8:00am - 5:00pm
Sat: 9:00am - 12:00pm
Sun: Closed

(504) 889-9090 (800) 647-1689

24-Hour Hotline

(Automated Audio Response)

Check balances, make transfers and more 24/7 with our automated system. Please have your member number ready.

(504) 889-9080 (800) 292-3232

Lost/Stolen Card

Call immediately if your card is missing – available 24/7.

(800) 417-8715 (800) 472-3272

Credit/Debit Card PIN Reset

(800) 992-3808

More contact options

Member Services Fax

(504) 889-9082

Mailing Address

New Orleans Firemen's Federal Credit Union
P.O. Box 689
Metairie, LA 70004

Send a message

Fill out the form below and we'll get back to you promptly. For your security, please don't include account numbers, Social Security numbers, or other sensitive information in this form.

    New Orleans Firemen's Federal Credit Union does not accept instructions to conduct banking transactions by email. Email is not a secure channel — please do not send account numbers, passwords, or other sensitive information through this form or any unsecured email. Any communication with the Credit Union will be treated as an authorized communication with you. This send a message option and all electronic communication with the Credit Union is being monitored for quality control purposes and may be recorded by the Credit Union. Use of this communication is consent to the recording and retention of the contents by the Credit Union.

    Visit a branch or ATM

    You’re always welcome to stop by a branch. You can call and schedule an appointment or just walk in when you’re ready – either way we’re happy to see you.

    Plus, you can find surcharge-free ATMs almost everywhere you go.

    Branches & ATM Locator

    Manage your account from anywhere

    You don’t have to visit a branch to take care of business. Here are the tools available to you around the clock:

    Online and mobile banking

    Log in now for secure 24/7 access to your accounts. Check balances, transfer funds, pay bills and more.

    Online Banking Login

    Surcharge-free ATMs

    Your Firemen’s cards are accepted at thousands of surcharge-free ATMs across the country.

    Find an ATM

    Shared branching

    Access your account at credit unions nationwide. Find a branch nearby or call (866) 812-2872.

    Find a Co-op Shared Branch