Beware Third-Party App Scams

What these scams look like:

• Victim receives notification alleging to be from a payment app claiming a large withdrawal will be made from their account. 

• Victim is instructed to call a number for help in blocking the withdrawal.

• Victim calls, and is connected to a “rep” of their bank or credit union.

• The “rep” tells the victim to download an app, which will give the scammer access to their device.

• The scammer now has full access to the victim’s accounts. 

Can you spot a scam?

If you’re asked to …

• Share sensitive data before downloading an app,

• Click on a suspicious link to “fix” an issue with a payment app,

• Call an unknown number for “help” with an app,

• Give a “rep” access to your device,

…You’re probably looking at a scam!

Protect yourself

Stay safe through these tips:

• Only download apps from trusted sources.

• Before downloading an app, check its reviews and ratings. 

• Research all apps before downloading.

• Regularly update your operating system and app versions.