Committed to you

Giving and Outreach

As a not-for-profit, member-owned financial institution, Firemen’s Federal Credit Union exists to serve the communities we live and work in.

People helping people since 1934

Firemen’s Federal is a certified Community Development Financial Institution (CDFI), which is a federal designation awarded to financial institutions that are committed to serving low-income and underbanked communities that mainstream financial institutions have historically overlooked.

Explore Our Community Impact

28K+

members served

400+

business partners

92+

years of service

Ways we give back

Through a range of programs, activities and volunteer efforts, we support the people and places that matter most to all of us.

Financial Inclusion Team (FIT)
A first-of-its-kind program, our experts conduct personal financial reviews, help members consolidate high-interest debt, and build savings plans. Participants see an average credit score increase of 30 points. Contact us to learn more.

Opportunity Knocks on PBS
Firemen’s Federal was featured in Season 2 of Opportunity Knocks, an award-winning financial empowerment series on PBS. The series showcased how our team worked one-on-one with a community member to consolidate debt, rebuild credit, and pursue her dream of opening a small business, saving her over $650 per month in the process.

IRS Volunteer Income Tax Assistance (VITA)
Through our community partnerships, including our relationship with Total Community Action (TCA), we help provide free tax prep services for those with low incomes, disabilities, the elderly and those with limited English skills.

Donald T. Bock Scholarship
We award thousands of dollars in college scholarships to deserving student-members each year.

Scholarships

Tax help

Debt counseling

Credit education

Savings plans

Volunteering and partnerships

First responder roots

Founded by New Orleans firefighters, we've never forgotten where we came from. We actively support firefighter associations, first responder organizations, and the families who give so much to protect our communities.

Local partnerships

We partner with nonprofits, neighborhood organizations, and employer groups across Louisiana and Mississippi – from Total Community Action to local schools and civic associations – to extend our reach.

Branch-level engagement

With branches across the region, our teams are embedded in the Bogalusa, Lockport, Mandeville, Metairie, Mid-City, Picayune, Slidell, St. James, Westbank, and West Jefferson communities they serve every day.

More ways we make an impact

Veterans services

We're a proud participant of the Veterans Benefits Banking Program (VBBP), a partnership with the U.S. Department of Veterans Affairs to help veterans, beneficiaries, survivors, and caregivers access the financial products and support they’ve earned.

Workplace inclusion and diversity

Our organization is dedicated to building a team that looks like the communities we serve, and our commitment to diversity has been recognized by multiple industry publications over the years, including Best Companies Group and COLOR Magazine.

Community development

We provide a full array of financial products and services to communities that have faced systemic barriers to banking, including payday loan alternatives, affordable lending, holistic underwriting that looks beyond a credit score, and free financial counseling.