Make a Payment

Here are all the quick, safe, and convenient ways to pay your Firemen’s Federal Credit Union loans and credit cards.

ONLINE

Pay from a Firemen’s Federal account

  • Pay your Firemen’s Federal loan from your Firemen’s Federal checking or savings
  • Instant processing
  • Free
  • Option to set up automatic payments

Pay in Online Banking

Pay from another financial institution

  • Log in to online banking to add an external account at another financial institution
  • Takes up to 3 days to process the payment
  • Free
  • Option to set up automatic payments

Pay in Online Banking

Pay online without logging in

  • Pay as a guest using your external bank account’s routing and account numbers
  • No login required
  • $5 charge per payment

Make One-Time Guest Payment

 

BY PHONE

Pay by Hotline: 504-889-9080 or 800-292-3232

  • Free
  • Pay from a Firemen’s account

Pay by Automated Telephone System: 866-926-1768

  • $5 charge per payment
  • Pay by debit card or provide your account number and routing number
  • Pay from an account at another financial institution

Call our team to pay: 504-889-9090 or 800-647-1689

  • Speak with a member of our staff for assistance
  • Pay from a Firemen’s account or an account from another financial institution

 

BY MAIL

Mail a check with your loan coupon

  • Processed upon receipt
  • Cost of a stamp
  • Send your check and loan coupon to:

New Orleans Firemen’s FCU
P.O. BOX 689
Metairie, LA 70004

 

IN PERSON

Pay at a Firemen’s Federal Branch

  • Instant processing
  • Free
  • Bring your government-issued photo ID and member number to any Firemen’s Federal branch. We accept cash or check.

Find a Branch

Pay at a CO-OP Shared Branch

  • If you aren’t near a Firemen’s branch, you can stop by another credit union and they can serve you instead.
  • Instant processing
  • Free
  • Available for all loan payments except mortgages
  • Call 1-866-812-2872 or use the locator to find a Shared Branch near you.

Find a Shared Branch