Fireman's Federal Credit Union logo image - New Orleans Fireman's Federal Credit Union
MEMBERSHIP MAKES THE DIFFERENCE
Services
 

Services

Hotline

24 Hour telephone access to your accounts.  Call 504-889-9080 or 800-292-3232 for account and loan inquiries, transfers, and loan payments.
 
 
Please listen to the menu and follow the phone prompts which are displayed below.  Contact member services at 504-889-9090 if you need additional assistance.
 
 
SIGN-ON OPTIONS
 

♦ Enter "1" to Sign-on to membership

• Enter Membership number followed by the #
        (If your social security number is your member number, you must add a zero.)

• Enter Access code followed by the #
 

♦ Enter “2” for Merchant Check Verification
 

AFTER MEMBERSHIP SIGN-ON
 
♦ Enter “1” for Account & Loan Inquires
 
Enter “1” for Account Balances Inquiries
Enter “2” for Account History
Enter “3” for Cleared Checks
Enter “4” for Loan Inquiries
 
♦ Enter “2” for Payments, Transfers & Withdrawals
 
Enter “1” for Loan Payment Options
Enter “2” for Same Account Transfer Options
Enter “3” for Cross Member Transfers
Enter “4” for Withdrawls
 
♦ Enter “3” for New Member Number & Other Activities
 
Enter “1” to go to a different Membership
Enter “2” to change access codes
Enter “3” for Stop Payments
 

 ♦ Enter “0” to transfer the call for Credit Union assistance 
   (This may be used at any time after signing on to the Hotline)

 

 ♦ Enter * for to return to the previous menu 


 

 
 

 

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